Guests are required to ensure correct delivery address, goods can not be returned once sent. On dispatch of goods before you buy, we may need to confirm your personal information with your issuing bank. Under normal circumstances Our delivery time is confirmed by the arrangement sent seven working days after receiving orders. If guests confirm the order during the period of statutory public holidays, order processing time may more than seven days. After the goods are sent by email, all parcels will be sent via Hong Kong Post.